Our Reviews
John L|2025 Chevrolet Trax
Confirmed Sales Customer
4/8/2025
Dawn was excellent and answered all our questions-went over and above.
DAWN WELLINGTON
4/9/2025
John, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST WARWICK, RI
Jody G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/8/2025
Kristen did an excellent job informing me of the progress of my service appointment and was helpful with using my points to pay for the service appointment.
4/9/2025
We're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. We hope you have a great day!
PAWCATUCK, CT
Ronald P|2023 Chevrolet Corvette Z06
Confirmed Service Customer
4/8/2025
I was treated with ultimate professionalism throughout the process. My vehicle was taken in immediately after I dropped it off and my wait time was very reasonable. Master tech Pete Fraley always services my vehicle and has my complete trust. Thank you as always!
4/9/2025
Ronald, thanks for your praise and kind comments about our team. Thank you again for choosing Paul Masse Chevrolet South, INC. and we hope to see you again.
EAST GREENWICH, RI
Kenneth R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/9/2025
Great 👍
4/11/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COVENTRY, RI
Aarti K|2020 Chevrolet Bolt EV
Confirmed Service Customer
4/12/2025
My car was towed to the shop and even though at first I was just there for a charge, the staff at sales was very friendly and extremely caring. And when it just would charge they did an excellent job to repair he battery
4/14/2025
Aarti, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PROVIDENCE, RI
Janet K|2025 Chevrolet Equinox
Confirmed Sales Customer
4/13/2025
Edwin was fantastic in communicating with me from start to finish with the lease and pick up of my new car!!! he made it such an easy process.
EDWIN ALFARO
4/14/2025
We're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
NARRAGANSETT, RI
Charles M|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/14/2025
finished ahead of schedule....
4/15/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet South, INC. and we hope to see you again soon!
WAKEFIELD, RI
Christopher R|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/22/2025
I began my search for specific new vehicle searching several dealerships through-out MA and RI. I ended up at Paul Masse in Wakefield where I meet sale associate Edwin A. From start to finish he was great to deal with never pushing the sale on me. Within less then a week I had purchased the vehicle I was looking for and was able to get my payment and term where I wanted it. I will continue to use Paul Masse in the future for all services.
EDWIN ALFARO
4/23/2025
Christopher, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MIDDLETOWN, RI
Earl J|2020 Chevrolet Corvette
Confirmed Service Customer
4/6/2025
Kyle and Peter are the absolute best!!!
4/7/2025
Earl, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! We can't wait to see you again, have a great day.
SAUNDERSTOWN, RI
David G|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
4/8/2025
It took to long otherwise crystal was excellent
4/9/2025
David, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (401) 783-3393 when you have a chance. Thank you, and we look forward to hearing from you.
WESTERLY, RI
Nancy L|2025 Chevrolet Blazer
Confirmed Sales Customer
4/9/2025
Great experience with Paul Masse in Wakefield, RI. Leased a Chevy Blazer….Love it. Kudos to Dawn Wellington!
DAWN WELLINGTON
4/10/2025
Nancy, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COVENTRY, RI
Frank M|2015 Chevrolet Corvette
Confirmed Service Customer
4/11/2025
Krystal in Service at the Wakefield dealership was great. She is very personable. Also, Peter the technician, who worked on my Corvette, informed me of the status of the car and was very helpful. I was very pleased with the overall experience.
4/11/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAUNDERSTOWN, RI
Joy C|2024 Chevrolet Trailblazer
Confirmed Service Customer
4/16/2025
Everyone is always warm and welcoming. From my first interaction at the Service check in desk to check out, everyone was pleasant and professional. My Service Technician, Kyle, is efficient and beyond skillful. It is always a pleasure to take my car for service.
4/17/2025
Kim, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! We look forward to your next visit! Take care!
GREENVILLE, RI
Sharon P|2018 Chevrolet Cruze
Confirmed Service Customer
4/18/2025
Very knowledgeable and helpful staff. Accurate on the amount of time to have my car inspected. Very satisfied with the service!
4/20/2025
Sharon, we're glad you found our staff so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!
WAKEFIELD, RI
Paul M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/21/2025
Krystal was awesome
4/22/2025
Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! We hope to see you soon!
SAUNDERSTOWN, RI
Keith M|2025 Chevrolet Equinox
Confirmed Sales Customer
4/24/2025
we bought a 2025 Chevrolet Equinox April 18th, we had a lot of questions about whether we should lease or buy a car, Paul Hagist was the salesman that helped us and he was so patient and answered all of our questions. After the purchase of the car he sat with us until we understood all of the new technology and really made sure that we did understand. I would recommend anyone that is thinking of buying a car to visit the dealership.
PAUL HAGIST
4/25/2025
Keith, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! Thanks again for the recommendation, and have an amazing day!
JOHNSTON, RI
Mark T|2017 Chevrolet Corvette
Confirmed Service Customer
4/30/2025
The work was done promptly and I was able to wait for the repair to be completed. That was a great positive. The service writer explained to me that the person I had spoken to when I made the appointment failed to put down that I needed the clutch fluid to be replaced as well. Apparently this task needs gaskets and requires quite a bit of labor and so I could not have that work done. They did offer to schedule it at another time, but my schedule is very tight and I’m unable to bring the car in again for a while. The one negative was that there was brake fluid all over my steering wheel so when I drove the car home. I got to smell it on my hands and on the string wheel the whole way. By today’s standards, I guess the service was good, but having been a service attack myself for over 30 years it could be better.
5/2/2025
Mark, we appreciate you taking the time to leave us this feedback. When you have an opportunity, please reach out to us at (401) 783-3393 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
WYOMING, RI
John U|2025 Chevrolet Suburban
Confirmed Sales Customer
5/1/2025
I was greeted warmly by the finance manger, Cameron, and made to feel like a valued customer. The salesman, Brandon, was equally accepting. He took the time to understand my needs and budget. Brandon never pushed me toward something I didn’t want. He was knowledgeable about every model I asked about and gave honest comparisons without pressuring me to buy right away. I appreciated how he walked me through the car setup process and answered all my questions. The entire process - from selection to purchase - was smooth, transparent, and respectful. Particularly impactful was that upon parting ways with our new car, he said: “You have my number if you have any questions. Our relationship doesn’t end just because you bought the car.” That level of care made the experience stand out and earned my long-term loyalty.
BRANDON DEMARCO
5/2/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! We sincerely value your business and look forward to your next visit!
SAUNDERSTOWN, RI
William J|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/1/2025
They did a good job. It took a good care of my truck and me.
5/2/2025
William, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WAKEFIELD, RI
Bruce K|2025 Chevrolet Trax
Confirmed Service Customer
5/2/2025
Everyone very helpful from Service manager Brian Service writer Jose to Tech Nick
5/3/2025
Bruce, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. We do hope we can be of assistance in the future. Take care!
CHARLESTOWN, RI
David L|2015 Chevrolet Equinox
Confirmed Service Customer
5/7/2025
I had a appointment at 11:00am on May 5. I waiting at the dealership while my car was being diagnosed for all wheel drive service light. The car sat in the parking lot for 1 hour before being taken in the garage. I am satisfied that mechanic found the problem and fixed it.I don't know what the policy is at Paul Masse for billing. Is it by appointment time or actual time working on the vehicle. I feel like the bill was a little high for 1-1/2 hours of service.
5/8/2025
David, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (401) 783-3393 when you have a chance. Thank you, and we look forward to hearing from you.
EXETER, RI
Beth P|2024 Chevrolet Trailblazer
Confirmed Service Customer
4/25/2025
Everything worked as expected. Krystal, the service advisor, is always very helpful and my basic oil change/tire rotation was done in about an hour and a half as promised. The complimentary car wash is nice and the coffee is good. Paul Masse could defintely invest in a updated waiting room for the service department.
4/27/2025
Beth, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
NARRAGANSETT, RI
James A|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/25/2025
This is my forth car with your dealership. I respect the product, the price and the service but the people are top notch. They are knowledgeable and will stop at nothing to please the customer's request. I am ninety and plan to continue my auto association with the Masse business as long as possible.
PAUL HAGIST
4/28/2025
James, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
EXETER, RI
Christopher A|2021 GMC 1500 Sierra
Confirmed Service Customer
4/28/2025
Courtney was very accommodating, friendly and professional.
4/29/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
WAKEFIELD, RI
Brian W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/30/2025
It’s always a pleasure dealing with Brandon DeMarco
BRANDON DEMARCO
5/1/2025
Brian, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
CHARLESTOWN, RI
Jeremey B|2025 Chevrolet Colorado
Confirmed Sales Customer
5/1/2025
Everything was excellent
BRANDON DEMARCO
5/2/2025
Jeremey, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
RICHMOND, RI
Sarah S|2021 Chevrolet Blazer
Confirmed Service Customer
5/13/2025
Regular scheduled oil change for my car, done within an hour and car washed too. Their sticker for the windshiled has a checklist. And The only thing they did not do was to check the battery.
5/14/2025
Sarah, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (401) 783-3393.
NORTH KINGSTOWN, RI
Michael P|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/13/2025
Service was done very quickly and professionaly.
5/14/2025
Michael, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
ROCKVILLE, RI
John U|2025 Chevrolet Suburban
Confirmed Service Customer
5/13/2025
I called ahead and spoke with Krystal, who was energetic, friendly, and showed genuine concern in addressing my vehicle's issue promptly. She scheduled an appointment quickly and made a great first impression. Upon arrival, she greeted me warmly and was just as professional and helpful in person as she was over the phone. The service manager, Bryan, also introduced himself - he was equally courteous and professional. My vehicle was repaired, and they made convenient after-hours pickup arrangements, which I truly appreciated. Overall, a smooth and pleasant experience.
5/14/2025
John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
SAUNDERSTOWN, RI
Joseph D|2021 Chevrolet Colorado
Confirmed Service Customer
5/9/2025
great staff! quick service! comfortable wait with TV and snacks! washed my truck too!
5/11/2025
Joseph, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ASHAWAY, RI
Joseph A|2018 Chevrolet Colorado
Confirmed Service Customer
5/10/2025
I went for an oil change and had issues with voltage and a tire that had a slow leak due to a nail. The voltage issue returned after the battery terminal was cleaned. I then noticed issues with slowed wiper motor and Air conditioning was intermittent. The tire issue was fixed. I called to have other issues diagnosed and it was determined that the AC compressor was failing and needed to be replaced. They took care of it all under my extended warranty and only paid $90 out of pocket. So far so good , time will tell.
5/12/2025
Joseph, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
CRANSTON, RI
Gerard C|2024 Chevrolet Trailblazer
Confirmed Service Customer
5/13/2025
Worse experience I’ve ever had getting my car serviced. The service girl was swearing at a technician about a customer. Never going back!
5/13/2025
We have reached out to Mr. Carmody and his daughter, who was in for service yesterday, they had a very positive experience with our service team. This is not an email we have on file for this customer, thus we are deeming this a false review.
WEST KINGSTON, RI
Matthew C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/19/2025
Process was good, Brandon was great. I'm glad I gave them a shot at my new vehicle purchase.
BRANDON DEMARCO
5/20/2025
Matthew, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WAKEFIELD, RI
Wheaton V|2022 Chevrolet Equinox
Confirmed Service Customer
5/20/2025
Sunday, 05/18/2025, after a ling drive and a brief stop, my Equinox refused to start. Luckily by that time I was near home, so I had AAA tow the vehicle to Paul Massee Chevrolet. Being Sunday the shop was closed, so I left the Key along with a note. The next day, mid morning, I called Massee's and discovered that the problem had been diagnosed and fixed. Several hours later one of their employees picked me up at home, drove me to the Dealership where I retrieved my car. Everything worked out well. I could not have asked for more!
5/21/2025
Wheaton, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
NARRAGANSETT, RI
Thomas S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/20/2025
This is our family’s fourth vehicle from Paul Masse, we come back for a reason.
PAUL HAGIST
5/21/2025
Thomas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
HOPE VALLEY, RI
Merinda Rose B|2025 Chevrolet Traverse
Confirmed Sales Customer
5/20/2025
My experience was amazing from start to finish! Everyone we met with was welcoming and informative. It was by far the easiest car buying experience I’ve ever had. We will be back!
PAUL HAGIST
5/21/2025
Merinda, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CRANSTON, RI
Jeffrey C|2024 Chevrolet Trailblazer
Confirmed Service Customer
5/22/2025
Krystal was just simply the best and informative!
5/21/2025
Jeffrey, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
NORTH STONINGTON, CT
David B|2013 Chevrolet Traverse
Confirmed Service Customer
5/21/2025
Great service as always.
5/22/2025
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Paul Masse Chevrolet South, INC.
KINGSTON, RI
Barbara J|2025 Chevrolet Equinox
Confirmed Sales Customer
5/21/2025
Couldn't have been a better experience! Many thanks to Brandon DeMarco who helped me through the process and is such and asset to Paul Masse Chevy. I let him know what my needs were in a car and my price range and within an hour he met my criteria. Also a thank you to Cameron who works in the financial office who explained any and everything I needed to sign and answered any questions I had. NO pressure from anyone, a real plus for a car dealership. Thank you Brandon!!!
BRANDON DEMARCO
5/22/2025
Barbara, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
EAST GREENWICH, RI
Robert B|2024 Chevrolet Colorado
Confirmed Service Customer
5/22/2025
Jose was the technician for my oil change and tire rotation and whatever he checked and was very professional and friendly. The service deck personnel were very friendly. No problems.
5/23/2025
Robert, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC. Please don't hesitate to reach out if there's anything additional we can do for you.
WESTERLY, RI
Peter F|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/27/2025
Great work, timely done, everyone was friendly
5/27/2025
Peter, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
EXETER, RI
Linda H|2021 Chevrolet Trax
Confirmed Service Customer
5/28/2025
Crystal and Jose are Great
5/29/2025
Linda, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
WAKEFIELD, RI
Sean M|2022 Chevrolet Bolt EUV
Confirmed Service Customer
5/28/2025
Great experience with the vehicle service team. My vehicle service was fast and I received a notification when it was ready for pick up.
5/29/2025
Sean, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
WAKEFIELD, RI
Andreww D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/20/2025
My co-worker referred me to Brandon DeMarco in Wakefield. I was not disappointed. He was very responsive to my email and phone communication. I told him what truck and payments I wanted and the trade-in I had. Within 20 minutes, he reached out to me and pulled off the deal. He was very respectful and professional. Always answered my texts if I had a question. When I picked up my truck, he made the process smooth and explained everything in detail. I then went to Finance, and Cameron was awesome, again very professional and detailed. Brandon then spent over 30 minutes explaining every feature in the truck and how to set it up. The dealership in Wakefield was very friendly and accommodating to its customers. The General Manager, Michelle Masse, personally greeted me, and she was very friendly. I would give Brandon and the dealership a 5-star rating and would highly recommend buying a vehicle there.
BRANDON DEMARCO
5/21/2025
Andreww, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! We sincerely value your business and look forward to your next visit!
CENTRAL FALLS, RI
Jesse C|2025 Chevrolet Suburban
Confirmed Sales Customer
5/28/2025
Hi I showed up at dealership after driving an hour and half to look at the suburban they had. and I was greeted by Donald Devlin jr !! well very impressed with his sincerity and compassion of what I wanted and his attention to detail of what I needed . Simply impressive in today’s day and age!!! Then Edwin in sales took over great help and again he knew his product, just did a great job .. the electronic side of the vehicle he was very impressive .. Set everything up when I picked up the vehicle impeccable on inspection of the vehicle attention to detail and how all the electronics work and set me all up with.on star syncing my phone to the vehicle and overall explanation of every little detail of the vehicle was impeccable just I great job ! And very sincere !! Then I talked with cam with finance again very impressed!!! was not aware of Chevy having there own extended warranty. Very happy with that. Went with a full extended warranty .. value was very good. explained everything on it plus financial options just first class experience he was very understanding and it was a Fantastic experience well worth the one hour and a half drive. I will definitely be doing business with them again. Simply a well run!!! well thought out operation.!!! Thanks for a great purchase experience!!!! On my beautiful 2025 Chevy suburban !!!
EDWIN ALFARO
5/30/2025
We're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.
NORTH DARTMOUTH, MA
Carole R|2025 Chevrolet Equinox
Confirmed Sales Customer
6/2/2025
Very knowledgeable and patient with all my questions. Brandon was warming and very congenial. He made me and my husband feel like family! I will definitely continue to do business at Paul Masse Wakefield. The entire staff were welcoming and I didn’t feel pressured !
BRANDON DEMARCO
6/3/2025
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
CRANSTON, RI
Sharon C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/2/2025
I've been with Masse for over 20 yrs now. My visit today was top notch with Krystal. I've never been treated better. She is a true asset to this service center with outstanding accommodations and communication. Extremely happy!!
6/3/2025
Sharon, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! If you have any further questions, please give us a call. We're always happy to help!
NARRAGANSETT, RI
John M|2024 GMC Sierra 1500
Confirmed Service Customer
6/2/2025
Very nice and completed on time
6/4/2025
John, we are very happy to have provided you with such a positive experience! We hope to see you soon!
WAKEFIELD, RI
Carol S|2023 Chevrolet Equinox
Confirmed Service Customer
6/2/2025
I had a huge nail in my tire and I called Paul Masse's Service Department. Jose was able to answer my concerns and scheduled me in for the next day. So the next day I dropped my car off and then went back a few hours later to pick it up. They have a great staff and wonderful service.
6/5/2025
Carol, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. We sincerely value your business and look forward to your next visit!
WAKEFIELD, RI
Richard G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/3/2025
Krystal Manzi was my service advisor. She did an excellent job and had the truck finished by the time she had promised. She was very cordial and seemed to know her job very well. I told her that I wanted her to be my service advisor at Paul Massey from here on in. I found the dealership to be extremely clean in the waiting room and in the service area, where the cars and trucks were being worked on, I would have no problem going back to Paul Massey to have my truck serviced.
6/4/2025
Richard, your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet South, INC. and we hope to see you again soon!
WESTERLY, RI
Lisa V|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/3/2025
Right from start I had a great experience. Ed Alfero and Cam Bourassa handled my purchase and financing with my trade in a very efficient manner. I went in and completed the paperwork nd was able to review forms online. I spent some time with Cam to get the warranty that I wanted and afterwards spent time with Ed to go through all of the buttons in the car and the On Star and GM app. Ed helped me to understand all the features of the car and what I can do on the app. I really appreciated they time they took with me.
EDWIN ALFARO
6/4/2025
Lisa, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
EXETER, RI
Karen I|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/4/2025
Once again our favorite salesman,Brandon.He did it again.We have known him for 9 years.All I have to do is call him,tell him what we want and he always comes through.We can't say enough about this young man.I must add,the dealership is great.
BRANDON DEMARCO
6/5/2025
Karen, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. Thank you again for choosing Paul Masse Chevrolet South, INC. and we hope to see you again.
CHARLESTOWN, RI
Gina R|2025 Chevrolet Traverse
Confirmed Sales Customer
6/2/2025
My experience at Paul Masse continues to exceed my expectations. The staff worked hard to ensure I was able to walk out with the SUV of my dreams.
EDWIN ALFARO
6/3/2025
Gina, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
GALES FERRY, CT
Terri V|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/2/2025
The experience was great. Edwin Alfaro was excellant
EDWIN ALFARO
6/3/2025
Terri, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WARWICK, RI
Mary R|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/4/2025
We always have the best experience at Paul Masse. From our sales person to the finance dept they are all top notch
BRANDON DEMARCO
6/5/2025
Mary, thank you so much for your positive comments about Paul Masse Chevrolet South, INC.! We look forward to your next visit! Take care!
SOUTH KINGSTOWN, RI
Edwin J|2024 GMC Sierra 1500
Confirmed Service Customer
6/11/2025
Customer service was very good waiting area comfortable completed work in time
6/11/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST KINGSTON, RI
Elmer S|2024 Chevrolet Trailblazer
Confirmed Service Customer
6/17/2025
The service department is the best. On time and does a real good job.
6/18/2025
Elmer, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WAKEFIELD, RI
Sharon M|2024 Chevrolet Trax
Confirmed Service Customer
6/17/2025
Friendly and professional.
6/18/2025
Sharon, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Wakefield, RI
Arthur C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/22/2025
Sympathetic to my urgency and needs. Courteous and informative.
6/22/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
EAST GREENWICH, RI
Wade R|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
6/24/2025
Both Cam and Paul were extremely helpful and answered all my questions. I’m a customer for life.
PAUL HAGIST
6/25/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
WARWICK, RI
Jane T|2021 Chevrolet Trax
Confirmed Service Customer
6/25/2025
It was great. Thanks Krystal for your help!
6/26/2025
Jane, thank you so much for the positive review! If you're ever in need of more help, please let us know!
NORTH KINGSTOWN, RI
Thomas B|2022 Chevrolet Bolt EUV
Confirmed Service Customer
6/4/2025
Service reps were helpful and polite. The munchies helped pass the time.
6/5/2025
Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SHANNOCK, RI
Barbara A|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/11/2025
Brendan DeMarco was the most helpful and professional car salesman I’ve ever encountered. At age 71, I’ve had many dealings with car salesmen. Brendan put them all to shame. No fancy talk, no nonsense. I will continue to do business with him.
BRANDON DEMARCO
6/12/2025
Barbara, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH KINGSTOWN, RI
Kristina H|2017 Chevrolet Cruze
Confirmed Service Customer
6/12/2025
As always my experience with Paul Masse South was excellent
6/13/2025
Thank you for choosing Paul Masse Chevrolet South, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
WAKEFIELD, RI
Kathleen L|2023 Chevrolet Equinox
Confirmed Service Customer
6/15/2025
As always, check in was fast and efficient. I had a coupon through a email that was tricky to use and she took care of it so I could get the discount. I especially appreciated that as I am a senior with limited income. I love that they wash my car when they finish my service!
6/16/2025
Kathleen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
NARRAGANSETT, RI
Larry S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/17/2025
I brought my 2023 Silverado 1500 with LZ0 diesel engine in to perform service bulletin 22-NA-150. The bulletin procedure was not performed. I was told by the service manager that I had to prove the bulletin worked before the procedure would be performed on my truck.
6/18/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (401) 783-3393 to discuss your concerns, as your satisfaction is of utmost importance to us.
WAKEFIELD, RI
Mary Lou M|2023 Chevrolet Equinox
Confirmed Service Customer
6/20/2025
Quick easy
6/23/2025
Mary, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
CHARLESTOWN, RI
Robert J|2023 Chevrolet Trailblazer
Confirmed Service Customer
6/20/2025
Krystal the best
6/23/2025
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! We look forward to your next visit! Take care!
LINCOLN, RI
Brooke H|2025 Chevrolet Traverse
Confirmed Sales Customer
6/30/2025
Overall experience was good up until I found out I had to pay an additional $1,883 in sales taxes that no one told me about until I got to the dealership
BRANDON DEMARCO
7/1/2025
Brooke, thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us at (401) 783-3393 so we may assist you in moving forward towards a resolution.
WARWICK, RI
Gina I|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/25/2025
I love the ease of the transaction. Brandon is wonderful to work with.
BRANDON DEMARCO
6/26/2025
Gina, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
CHARLESTOWN, RI
David R|2021 Chevrolet Bolt EV
Confirmed Service Customer
6/26/2025
They always charge my car after service.
6/27/2025
David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WESTBOROUGH, MA
Christopher A|2023 Chevrolet Trailblazer
Confirmed Service Customer
6/30/2025
excellent service i was early for my appointment took me right in
7/1/2025
Christopher, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CHARLESTOWN, RI
Jennifer R|2026 Chevrolet Equinox
Confirmed Sales Customer
6/30/2025
Quick and easy
BRANDON DEMARCO
7/1/2025
Jennifer, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WAKEFIELD, RI
Louis D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/1/2025
I always make it a point to see Brandon when I am ready to make a new truck purchase. His knowledge, professionalism and ease of the sales process is actually enjoyable. He answers the many questions I always have and makes sure I know all of the details of the truck. He even takes the time to assist in setting everything up. I always have highly recommended Brandon and Paul Masse Chevrolet South for vehicle purchases and have had people call me and thank me for the recommendation. They say they have never had a more pleasant dealership experience. Thank you so much Brandon for finding me exactly what I was looking for.
BRANDON DEMARCO
7/3/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CRANSTON, RI
Christopher B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/2/2025
Always great.
BRANDON DEMARCO
7/4/2025
Christopher, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
EAST GREENWICH, RI
Melissa K|2025 Chevrolet Traverse
Confirmed Sales Customer
7/2/2025
We had a great experience this is the 3rd vehicle we have bought from Paul.
PAUL HAGIST
7/5/2025
Melissa, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BERLIN, NH
Charles C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/4/2025
Oil change and state inspection Wa
7/6/2025
Charles, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
EXETER, RI
John F|2019 Chevrolet Camaro
Confirmed Service Customer
7/7/2025
No issues kind, courteous and on time.
7/8/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! We are always more than happy to assist you if anything else comes up. Take care!
BRISTOL, CT
Jeremey B|2025 Chevrolet Colorado
Confirmed Service Customer
7/8/2025
Excellent service
7/9/2025
Jeremey, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RICHMOND, RI
Sandra P|2026 Chevrolet Equinox
Confirmed Sales Customer
7/9/2025
I love the Paul Masse Chevrolet South experience. The staff & service is top notch. Thank you for your thoughtfulness & care.
BRANDON DEMARCO
7/10/2025
Sandra, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
WEST GREENWICH, RI
Jeanne S|2021 Chevrolet Trailblazer
Confirmed Service Customer
7/13/2025
Krystal (hope spelling is correct) was outstanding! She completely pays attention to customer needs and displays excellent knowledge in her service role. Thank you, Krystal! Service on my vehicle was completed in timely fashion - much appreciated.
7/15/2025
Jeanne, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NARRAGANSETT, RI
David L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/15/2025
The dealership experience was perfect, my mistake was using the Chevrolet app to schedule the appointment as it added on an oil change which I didn’t need nor wanted, so my warranty visit ended up costing me 120 dollars for a service I didn’t need or schedule
7/16/2025
David, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (401) 783-3393 so we can assist you further.
NORTH KINGSTOWN, RI
Laurent R|2023 Chevrolet Bolt EUV
Confirmed Service Customer
7/15/2025
The service was completed to my satisfaction. The staff was friendly and courteous.
7/16/2025
Laurent, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! We are always more than happy to assist you if anything else comes up. Take care!
PORTSMOUTH, RI
Molly W|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/18/2025
Paul was amazing. Only good things to report!
PAUL HAGIST
7/21/2025
Molly, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. We sincerely value your business and look forward to your next visit!
WAKEFIELD, RI
Ronald M|2025 Chevrolet Trax
Confirmed Sales Customer
7/23/2025
Paul Hagist was excellent. Very informative and knowledgeable.
PAUL HAGIST
7/25/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We can't wait to see you again, have a great day.
WARWICK, RI
Courtney C|2025 Chevrolet Trax
Confirmed Sales Customer
6/30/2025
Bought a new Chevy Trax and process was super easy
PAUL HAGIST
6/30/2025
Courtney, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
COVENTRY, RI
Anthony M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/1/2025
Professional.
EDWIN ALFARO
7/2/2025
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
NORTH KINGSTOWN, RI
Donna M|2025 Chevrolet Colorado
Confirmed Sales Customer
7/1/2025
I’ve been doing business with Paul Masse for 50yrs, before he one’d his own dealership. Couldn’t ask for better service or knowledge from his team. Will never buy from anyone else.
PAUL HAGIST
7/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
CHARLESTOWN, RI
Joe G|2017 Chevrolet Corvette
Confirmed Service Customer
7/14/2025
I found Crystal in the service department was pleasant and professional
7/15/2025
Joe, your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet South, INC. and we hope to see you again soon!
EAST GREENWICH, RI
Jonathan C|2025 Chevrolet Silverado EV
Confirmed Service Customer
7/18/2025
Service was completed as expected. My vehicle was given back to me filthy. Bird feces on the outside and dirty from sitting for about 3 weeks. My vehicle was immaculate when it was dropped off to the dealership.
7/21/2025
Jonathan, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (401) 783-3393. We look forward to hearing from you.
FALL RIVER, MA
Paul F|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/22/2025
Salesman, Edwin, was a pleasure to work with and DJ, Sales Manager, gave me a great deal with a better trade in value than the other dealer I had visited. I absolutely LOVE my new Equinox!
EDWIN ALFARO
7/23/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PORTSMOUTH, RI
Lee S|2015 Chevrolet Traverse
Confirmed Service Customer
7/23/2025
Crystal was helpful in expediting the service for
7/24/2025
Lee, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WAKEFIELD, RI
Suzanne K|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/24/2025
Crystal at the desk was great! I had mentioned that my front window INSIDE is such a pain to try to make "clear" for better viewing, & when my car was ready, so were the windows! AND it looks like some vacuuming took place...really appreciate all the attention to detail!
7/25/2025
Suzanne, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CHARLESTOWN, RI
Augusto I|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
7/29/2025
Krystal was excellent
7/30/2025
We're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
RICHMOND, RI
Lisa C|2021 Chevrolet Bolt EV
Confirmed Service Customer
7/30/2025
Great service from everyone in the service department , great price - and my car looked great after washing! Thanks! I'll be back next week for new tires.
7/31/2025
Lisa, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SAUNDERSTOWN, RI
David L|2025 Chevrolet Colorado
Confirmed Sales Customer
7/31/2025
This is the second we purchased at Paul Masse. It was another successful experance. Brandon was extremely helpful and a NASCAR fan! How could I go wrong. After a tree crashed on my truck, he and the dealership help a great deal in replacing my Colorado.
BRANDON DEMARCO
8/3/2025
David, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
WEST WARWICK, RI
Stella H|2025 Chevrolet Traverse
Confirmed Sales Customer
8/4/2025
Great experience! Paul Hagist is wonderful to work with.
PAUL HAGIST
8/5/2025
Stella, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
COVENTRY, RI
Collin P|2022 GMC Acadia
Confirmed Service Customer
8/4/2025
The service manager Krystal was super helpful and out going. She kept me up to date with phone calls each week to let me know where and when the part was and schedule the service as soon as the part came in.
8/6/2025
We're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.
WEST WARWICK, RI
Linda H|2018 Chevrolet Suburban
Confirmed Service Customer
8/8/2025
The experience with my service advisor, Krystal Manzi, was beyond my expectations, Her customer service was outstanding and because of this my faith has been restored and as long as she is employed by Paul Masse Chevrolet I will continue working with her. She was very knowledgeable about what my car needed and I felt there was no pressure! Krystal is awesome and you should make sure you hang on to her. Out of 5 stars I give her 10!
8/11/2025
Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! We sincerely value your business and look forward to your next visit!
CHARLESTOWN, RI
Bobby J|2023 Chevrolet Colorado
Confirmed Service Customer
8/9/2025
It's a little close quarters, limited parking Service manager helpful easy to talk to .
8/11/2025
Bobby, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (401) 783-3393 so we can assist you further.
WEST KINGSTON, RI
James B|2025 Chevrolet Equinox
Confirmed Service Customer
7/30/2025
completed service and explained all issues
7/31/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CRANSTON, RI
Dennis F|2025 Chevrolet Trax
Confirmed Sales Customer
7/31/2025
Brandon was great
BRANDON DEMARCO
8/3/2025
Dennis, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
KINGSTON, RI
Edward M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/31/2025
Kudos to Krystal for fitting me in to the daily schedule to repair a damaged tire and to Matt and Ethan in the Parts department for having that exact tire in stock. I have been a Paul Masse customer for 17 years and have never had a bad experience with them
8/3/2025
Edward, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WAKEFIELD, RI
Carolyn C|2025 Chevrolet Traverse
Confirmed Sales Customer
7/31/2025
Your dealership is clean, friendly and professional. Our sales representative, Brandon, is knowledgeable and considerate of our time. I have purchased several new vehicles over the years, and this one was by far the best one.
BRANDON DEMARCO
8/3/2025
Carolyn, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
WEST WARWICK, RI
Harvey H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/5/2025
Employees very personable and helpful. Service done on time. Only disappointment was that they were unable to wash the truck as promised in a timely manner.
8/6/2025
Harvey, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (401) 783-3393 when you have a chance. Thank you, and we look forward to hearing from you.
NARRAGANSETT, RI
Douglas S|2025 Chevrolet Colorado
Confirmed Sales Customer
8/11/2025
When shown the truck I was buying it was missing multiple things shown on the sticker. (Black lettering, sports bar, side bar steps, light on sports bar) Additionally, the second key was missing After purchasing the vehicle I had to come back a week later and drop it off overnight to have those additions added to the truck. They should’ve been on truck at delivery I was told the truck would be ready at 8 AM the next morning. It was not I had to wait till 1030 to be able to drive away my trunk. The truck came with a bed cover. That is not compatible with a sports bar, but both of those items are on the sticker. Why would a truck be sold with parts that cannot be used
EDWIN ALFARO
8/14/2025
Douglas, thank you for taking the time to leave us your feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (401) 783-3393 at your earliest convenience to discuss how we can turn this experience into a positive one.
WEST GREENWICH, RI
Theresa D|2024 Chevrolet Trax
Confirmed Service Customer
8/9/2025
On time did work that was required. Girl at desk when checking in was very courteous, aware of what wanted and polite.
8/12/2025
Theresa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EAST GREENWICH, RI
Jody G|2020 Chevrolet Equinox
Confirmed Service Customer
8/9/2025
Service Department was fantastic. Entire service took one hour and that included washing my vehicle. Ms. Manzi kept me apprised of the progress of my vehicle. She is so pleasant and professional. An asset to your service department.
8/12/2025
Jody, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PAWCATUCK, CT
Paul J|2018 Chevrolet Traverse
Confirmed Service Customer
8/11/2025
Best experience i have had to date at your service department thanks to Crystal. She really cares about the customer's satisfaction. She is a keeper - do not lose her!
8/13/2025
Paul, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JAMESTOWN, RI
Vanessa G|2023 GMC Acadia
Confirmed Service Customer
8/12/2025
Customer service was great!
8/14/2025
Chris, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MIDDLETOWN, RI
Suraj P|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/13/2025
It was a great experience. Brandon did a great job making the process very smoothly and non stressful.
BRANDON DEMARCO
8/16/2025
Suraj, Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
WORCESTER, MA
Tyler D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/13/2025
Great experience!!
BRANDON DEMARCO
8/16/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
COVENTRY, RI
Jeffrey P|2014 Chevrolet Traverse
Confirmed Service Customer
8/14/2025
Krystal in service was nice, but the prices are outrageous. I could have gotten a starter for less than $300 but dealership charged over $500. I was charged $742 for labor the work if done by a qualified technician should have taken no more then 3 hours including the time spent on replacing the serpentine belt. I was quoted $1600 to replace the front and back rotors and pads, if you want to check back with me in about a week I will tell you what I paid to have them replaced. Prices like yours is why I won’t bring my car back there.
8/16/2025
Jeffrey, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (401) 783-3393 when you have a chance. Thank you, and we look forward to hearing from you.
CHARLESTOWN, RI
Samantha C|2026 Chevrolet Equinox
Confirmed Sales Customer
8/13/2025
Brandon was a great salesman and listened to what I was looking for . I was offered a great trade in value for my vehicle and a discount off the vehicle I wanted to make it within my price range I wanted to spend. I would recommend Brandon to any of my family or friends who are looking to upgrade to a new or newer vehicle . Very pleased
BRANDON DEMARCO
8/15/2025
Samantha, thank you for your kind review; we are happy to pass along your comments to Brandon here at Paul Masse Chevrolet South, INC.! We look forward to your next visit! Take care!
WESTERLY, RI
Carolyn C|2025 Chevrolet Colorado
Confirmed Sales Customer
8/15/2025
This purchase was our second new vehicle within a one month period. We had the pleasure to deal with the same salesperson, Brandon DeMarco. He has a calm demeanor and knows the vehicles he is selling.
BRANDON DEMARCO
8/17/2025
We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
WEST WARWICK, RI
Diane C|2022 Chevrolet Bolt EUV
Confirmed Service Customer
8/16/2025
Service was done timely and Crystal is helpful in explaining the details.
8/18/2025
Diane, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
EAST GREENWICH, RI
Donna M|2025 Chevrolet Colorado
Confirmed Service Customer
8/19/2025
Always professional, courteous, accommodating, and overall GREAT!
8/20/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CHARLESTOWN, RI
Larry E|2024 Chevrolet Colorado
Confirmed Service Customer
8/19/2025
I brought my vehicle in for scheduled service. Krystal was very helpful throughout the process and followed up as needed. I appreciate the Paul Masse dealership.
8/20/2025
Larry, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
SOUTH KINGSTOWN, RI
Sharon C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/21/2025
Krystal took excellent care of me. She is an outstanding service tech and she is always going above and beyond to make my services go as quickly and smoothly as possible. She knows her stuff and I have to say, after almost 20 hrs at Paul Masse, she has been the best service tech they have had. If it were up to me, she would be the service manager. Her knowledge and ability to multi task successfully under pressure is remarkable. I would also like to acknowledge Nick who just returned to Paul Masse for his excellent service and professionalism. He is also a great asset to the team. Thank you very much for helping me!
8/22/2025
Sharon, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NARRAGANSETT, RI
David K|2024 Chevrolet Trailblazer
Confirmed Service Customer
8/15/2025
Professional as usual
8/18/2025
David, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
SAUNDERSTOWN, RI
Clinton S|2021 Chevrolet Trailblazer
Confirmed Service Customer
8/17/2025
Nothing to tell they were very nice took my car right in and it's running good
8/18/2025
Clinton, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WESTERLY, RI
Noelle C|2015 Chevrolet Tahoe
Confirmed Service Customer
8/25/2025
Thankful for fitting me into busy schedule for emergency tire repair! Always great service.
8/26/2025
We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Paul Masse Chevrolet South, INC.
WAKEFIELD, RI
Maureen M|2025 Chevrolet Equinox
Confirmed Service Customer
8/26/2025
The staff are excellent. I told them of a possible problem, Crystal knew right away what it was and had it fixed.
8/27/2025
Maureen, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC. Please don't hesitate to reach out if there's anything additional we can do for you.
WARWICK, RI
Joanne B|2022 Chevrolet Equinox
Confirmed Service Customer
8/26/2025
The woman who checks people in was very nice and knowledgeable. My car was done ahead of schedule and all was well
8/27/2025
Joanne, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you, and have a fantastic day!
BRADFORD, RI
Patrick Q|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/26/2025
Krystal is very nice
8/27/2025
Patrick, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
SAUNDERSTOWN, RI
Gary C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/26/2025
The service was great I know the wash is free there were stains on the truck
8/27/2025
Gary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ASHAWAY, RI
Gary J|2026 Chevrolet Corvette
Confirmed Sales Customer
8/27/2025
From the very start to delivery Brandon DeMarco my salesman did an excellent job. Not only getting me one of the earlier 2026 Corvette’s built but also keeping me informed on how my order was progressing right to delivery. He walked me through all the features and took his time to make sure I was good with what he was showing me. Blake in finance and Kyle in service also did a great job !
BRANDON DEMARCO
8/28/2025
Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! We sincerely value your business and look forward to your next visit!
COVENTRY, RI
Edward F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/29/2025
Quick. Efficient and knowledgeable sales team
BRANDON DEMARCO
9/1/2025
Edward, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
NARRAGANSETT, RI
Ryan K|2024 Chevrolet Traverse
Confirmed Service Customer
8/29/2025
Had a great experience with a tire replacement. The only issue with my rating was the parts department. Charging $76+ over retail pricing plus $50 for mounting/balance is insane. I challenged the pricing but was told there's nothing that can be done. My pricing was directly from Sullivan tire as this is your distributor. $470 for a $310(retail cost) tire mounted and balanced that I had to still install myself is insane. I could have went to Sullivan in warwick directly and paid $349 installed. These practices just push people away from your dealership and I will bring my business elsewhere for parts in the future. If every employee that works there knows the pricing is insane but your parts department then you have a major issue. This is isolated to Paul Massee South only.
9/1/2025
Ryan, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (401) 783-3393 at your earliest convenience to discuss how we can turn this experience into a positive one.
RICHMOND, RI
William S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/29/2025
Traded in my '23 Silverado for a new '25 Z71 which had to be located at another dealer.
PAUL HAGIST
9/1/2025
William, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTH KINGSTOWN, RI
Sam G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/29/2025
Paul Hagis is great to work with
PAUL HAGIST
9/1/2025
Sam, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
RIVERSIDE, RI
Wheaton V|2022 Chevrolet Equinox
Confirmed Service Customer
9/1/2025
Just a routine service visit with a few small added requests. Everything completed satisfactorally and on time!
9/3/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
NARRAGANSETT, RI
Robert K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/2/2025
The dealership is small and quaint with a knowledgeable and up beat staff.My transaction went extremely well with no stress. My sales person helped me to achieve all my requirements. It was a pleasure doing business with your dealership.
PAUL HAGIST
9/3/2025
Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHARLESTOWN, RI
Kate C|2026 Chevrolet Equinox
Confirmed Sales Customer
9/2/2025
Paul was patient, attentive and knowledgeable.
PAUL HAGIST
9/3/2025
Kate, we are very happy to have provided you with such a positive experience! We hope to see you soon!
RICHMOND, RI
Alain L|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/2/2025
Courteous and professional service
PAUL HAGIST
9/3/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANDERSTOWN, RI
Edward W|2014 Chevrolet Traverse
Confirmed Service Customer
9/9/2025
Service to my vehicle was finished very promptly, Krystal was extremely helpful and courteous. My car was even washed when I picked it up.
9/10/2025
Edward, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COVENTRY, RI
Richard T|2022 Chevrolet Equinox
Confirmed Service Customer
9/9/2025
Prompt service. Great staff. A++++
9/10/2025
Richard, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
KINGSTON, RI
William S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/10/2025
I always receive prompt and excellent service.
9/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SOUTH KINGSTOWN, RI
Kathleen L|2025 Chevrolet Trailblazer
Confirmed Sales Customer
9/11/2025
I can’t say enough positive things about my experience at this dealership! I’ve just completed my 4th vehicle lease here. From the moment I step into the beautiful showroom, I’m met with smiles and helpful associates. They have a pretty seamless process from start to finish. I can’t picture myself going anywhere else for a new vehicle.
PAUL HAGIST
9/12/2025
Kathleen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
NARRAGANSETT, RI
Lynn S|2017 GMC Acadia
Confirmed Service Customer
9/12/2025
Good
9/15/2025
Lynn, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
PEACE DALE, RI
John D|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/12/2025
Perfect!
9/15/2025
John, we really appreciate your positive review! We hope you have a great day!
SOMERSET, MA
Teri W|2024 Chevrolet Trailblazer
Confirmed Service Customer
9/15/2025
Crystal went above and beyond to make sure I was taken care of. Always appreciate the Service Department!
9/16/2025
We're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.
EAST GREENWICH, RI
Jo-Anne L|2025 Chevrolet Equinox
Confirmed Service Customer
8/23/2025
Everything went well. Krystal is great to work with.
8/25/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST WARWICK, RI
Paul M|2026 Chevrolet Traverse
Confirmed Sales Customer
8/24/2025
It was a very streamlined process
BRANDON DEMARCO
8/25/2025
Paul, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
NARRAGANSETT, RI
Scott S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/25/2025
great service with complimentary car wash !!
8/26/2025
Scott, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
CHARLESTOWN, RI
Michael W|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/8/2025
Brandon was excellent, as was everybody one at the dealership!!!
BRANDON DEMARCO
9/9/2025
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! If you have any further questions, please give us a call. We're always happy to help!
NARRAGANSETT, RI
John R|2023 GMC Canyon
Confirmed Service Customer
9/8/2025
Shame on management.
9/9/2025
John, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Paul Masse Chevrolet South, INC. (401) 783-3393
SOUTH KINGSTOWN, RI
Earl J|2020 Chevrolet Corvette
Confirmed Service Customer
9/9/2025
Krystal and Kyle were awesome!
9/10/2025
Earl, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. We are always more than happy to assist you if anything else comes up. Take care!
SAUNDERSTOWN, RI
Frederic W|2025 Chevrolet Colorado
Confirmed Service Customer
9/16/2025
Excellent customer service combined with a very professional approach to service needs
9/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
CRANSTON, RI
Thomas W|2025 Chevrolet Equinox
Confirmed Service Customer
9/16/2025
The service department was able to get me out so that I could get to work on time.
9/17/2025
Thomas, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
CHARLESTOWN, RI
John V|2024 Chevrolet Colorado
Confirmed Service Customer
9/16/2025
Wonderful experience throughout. It was easy to get an appointment, I was greeted with a smile and fast check-in. The coffee and extensive snacks were greatly appreciated. The wait was short and the complementary car wash excellent. I will definitely have all my service done here.
9/17/2025
John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WESTERLY, RI
Brenda V|2024 Chevrolet Equinox
Confirmed Service Customer
9/15/2025
I called numerous times problem reaching service department. When I did I was told by service tech I didn’t have tire and rim coverage, I’m sitting in a parking lot with my air pressure lowering by the minute. I then hung up called East Providence Dealer to get assistance only to find out the salesman I had no longer works there was referred to another Chris. I asked if he could look up my coverage and he stated he would have to ask someone else and call me back. Well he called me back. Shortly and said I did and I asked if he could notify or send something to the south location. Now, I’m broke down on 95 with a flat and no one picks up at the south service department so I could verify they received something. Just a whole lot of confusion over a flat tire and the years I have been leasing from Paul Masse was very discouraging that I had to do mist the leg work for my own tire.
9/16/2025
Brenda, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (401) 783-3393 at your earliest convenience to discuss how we can turn this experience into a positive one.
RICHMOND, RI
David M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/15/2025
Great customer service.
9/16/2025
David, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
HOPE, RI
David P|2023 Chevrolet Trailblazer
Confirmed Service Customer
9/16/2025
Krystal went above and beyond making sure I was satisfied.
9/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COVENTRY, RI
John I|2022 Chevrolet Colorado
Confirmed Service Customer
9/17/2025
I was pleased with the service that I received but I had called back the following day to speak with Kristen (?) I believe, but I have yet to receive a call back. I understand that the service department is very busy, but I have an issue that needs to be addressed.
9/17/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MANSFIELD, CT
David K|2024 Chevrolet Trailblazer
Confirmed Service Customer
9/18/2025
Labor change was high. $330 for less than two hours.
9/19/2025
David, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SAUNDERSTOWN, RI
Brian C|2025 Chevrolet Trax
Confirmed Sales Customer
9/19/2025
Knowledgeable and friendly. A great experience!
PAUL HAGIST
9/22/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!
CHARLESTOWN, RI
Maria A|2020 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
The service was excellent as usual! Krystal is very friendly and helpful at the desk!
9/22/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH KINGSTOWN, RI
Karl S|2025 Chevrolet Colorado
Confirmed Sales Customer
9/19/2025
Paul was extremely helpful throughout the entire buying process, from answering questions I had about the vehicle to updating my insurance policy and informing me about the rewards program Top notch. Blake was also very knowledgeable and easy to work with closing the deal.
PAUL HAGIST
9/22/2025
Karl, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. Thank you again for choosing Paul Masse Chevrolet South, INC., and we hope to see you again.
MIDDLETOWN, RI
Lauren G|2016 Chevrolet Trax
Confirmed Service Customer
9/21/2025
Super helpful and a friendly staff.
9/22/2025
Lauren, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. If you have any further questions, please give us a call. We're always happy to help!
BLUFFTIN, SC
Ellery P|2026 Chevrolet Colorado
Confirmed Sales Customer
9/25/2025
Paul Masse is best dealership to by a chev
BRANDON DEMARCO
9/26/2025
We appreciate your positive review about your recent experience with us! We hope to see you soon!
WARWICK, RI
Edward M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/25/2025
The price was right for the work I had done to my Silverado. The waiting area is comfortable and well stocked with fresh coffee and snacks. The dealership is located on Main Street in Wakefield. It is an easy walk to visit shops and restaurants nearby. There is a beautiful River Walk immediately behind the dealership. Moreover, the work done by their technicians has always been first class. In the 23 years that I have dealt with Paul Masse Chevrolet South, I have never had a bad experience. I highly recommend them for your vehicle service needs.
9/26/2025
Thank you; we appreciate your feedback! We hope to see you soon!
WAKEFIELD, RI
Kevin K|2025 Chevrolet Trax
Confirmed Sales Customer
9/26/2025
very poor total kaos
EDWIN ALFARO
9/29/2025
Kevin, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (401) 783-3393 to discuss your concerns, as your satisfaction is of utmost importance to us.
BRADFORD, RI
Jeanne S|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/5/2025
Timely completion of service was much appreciated!
10/7/2025
Alicia, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NARRAGANSETT, RI
Piper P|2025 Chevrolet Equinox EV
Confirmed Sales Customer
10/8/2025
Clean and friendly. Our experience could be enhanced with a tutorial on how recharging works at stations.
EDWIN ALFARO
10/10/2025
Piper, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NEWPORT, RI
Lee S|2015 Chevrolet Traverse
Confirmed Service Customer
10/8/2025
Very accommodating
10/10/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WAKEFIELD, RI
Gregory C|2024 Chevrolet Trax
Confirmed Service Customer
9/23/2025
Friendly service and prompt
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WAKEFIELD, RI
Edward M|2020 Chevrolet Equinox
Confirmed Service Customer
9/23/2025
Efficient complete friendly
9/24/2025
Edward, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CHARLESTOWN, RI
William S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/27/2025
Wheel locks installed on new truck. The service department was able to squeeze me in on a busy Saturday morning and I appreciate the quick service.
9/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
SOUTH KINGSTOWN, RI
Jordan C|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/29/2025
Brandon is the best!
BRANDON DEMARCO
9/29/2025
Jordan, thank you for your kind review; we are happy to pass along your comments to Brandon here at Paul Masse Chevrolet South, INC.! We look forward to your next visit! Take care!
WYOMING, RI
Benjamin T|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/7/2025
The dealership was clean and overall okay. The truck was not washed like requested, was not ready for 3:30 like requested, no service reminder sticker on the windshield, no call back from the service manager when he was supposed to look into an issue/question I had about repairs vs warantee.
10/8/2025
Benjamin, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
WEST WARWICK, RI
John R|2023 GMC Canyon
Confirmed Service Customer
10/9/2025
It looked like some changes have been made for the better. Thank you
10/12/2025
John, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
SOUTH KINGSTOWN, RI
Paul M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/11/2025
Krystal in service deptartment was top-notch
10/13/2025
Cathy, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
SAUNDERSTOWN, RI
Elmer S|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/13/2025
Masse South In Wakefield has the best dealership in RI. Excellent sales and service.
10/13/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet South, INC. and we hope to see you again soon!
WAKEFIELD, RI
Paul F|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/14/2025
Tried to charge for free service
10/15/2025
Paul, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (401) 783-3393.
CHARLESTOWN, RI
Robert R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Truck was fixed right the first time! Krystal in the service department was excellent, every time I have been to the service department, she is right on top of things, greatly appreciated!
10/10/2025
Robert, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.
MIDDLETOWN, RI
Alan J|2024 Chevrolet Corvette
Confirmed Service Customer
10/13/2025
Quick fast excellent service
10/13/2025
Alan, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
NARRAGANSETT, RI
Danie P|2024 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
Came in for a scheduled oil change and I mentioned that I had a slow leak in my right rear tire. Technician found a nail in my tire and repaired it. Wife and I enjoyed waiting in the lounge area while the car was serviced. Was kept updated on progress as we waited. Super satisfied with service.
10/14/2025
Danie, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
MIDDLETOWN, RI
Sarah S|2021 Chevrolet Blazer
Confirmed Service Customer
10/15/2025
My vehicle was only in for it's regular scheduled maintainance and an inspection. Nothing out of the ordinary. It was completed without any issues and in a timely manner.
10/16/2025
Sarah, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
NORTH KINGSTOWN, RI
Abraham A|2026 Chevrolet Suburban
Confirmed Sales Customer
10/16/2025
This was my first time purchasing a vehicle and I'm thoroughly pleased with my experience at Paul Masse Chevrolet (Wakefield). Paul Hagist (Sales and Leasing) made the whole experience, smooth, quick, easy, and the completely stress free. They seriously understand customer service. They know what they're doing. Highly recommended!
PAUL HAGIST
10/19/2025
Abraham, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BROOKLYN, NY
Steven S|2026 Chevrolet Traverse
Confirmed Sales Customer
10/16/2025
This car is the 10th new vehicle I have purchased from Paul Masse since 2007 and the transaction was super easy. Brandon was great, my lease was nearing the end and he knows what vehicle type I like so he called and a few texts later the deal was set up. Delivery was fast and we did it on my schedule. My wife is super happy with her new 2026 Traverse and all the new tech it came with.
BRANDON DEMARCO
10/19/2025
Steven, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTH SMITHFIELD, RI
Dennis L|2019 Chevrolet Colorado
Confirmed Service Customer
10/16/2025
Kept informed of work
10/19/2025
Dennis, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
KINGSTON, NY
Michael B|2019 GMC Acadia
Confirmed Service Customer
10/17/2025
You got my car in a timely manner and fixed all the problems that were discovered. Car was cleaned and back to me that afternoon. Thank you.
10/20/2025
Michael, we are very happy to have provided you with such a positive experience! Thank you for choosing Paul Masse Chevrolet South, INC. and we hope to see you again.
WAKEFIELD, RI
Michael R|2007 Chevrolet Corvette
Confirmed Service Customer
10/20/2025
Nice people, excellent service...
10/21/2025
Michael, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
CHARLESTOWN, RI
James B|2020 Chevrolet Trax
Confirmed Service Customer
10/21/2025
every one is so accommodating and helpful, always a pleasure visiting your dealerships
10/21/2025
James, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CRANSTON, RI
Norman B|2024 Chevrolet Equinox EV
Confirmed Service Customer
10/21/2025
service writer was the best ever. First time a service writer was not afraid to admit to what she didn't know. It inspired confidence that she had enough confidence to say "I don't know, but we will track the problem down.
10/22/2025
Susan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWPORT, RI
Keith J|2026 Chevrolet Trax
Confirmed Sales Customer
10/28/2025
My experience was great, the second I walked in, Brandon was there to help me!! Usually at other dealerships, I walk around hoping someone will notice me! I was looking for a car for my wife, and he helped me find the exact one she liked!
BRANDON DEMARCO
10/29/2025
Keith, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
WARWICK, RI
Daniel S|2023 GMC Acadia
Confirmed Service Customer
10/29/2025
Nothing more to say
11/1/2025
Daniel, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
HOPKINTON, RI
Michael S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/31/2025
Very positive experience. My appointment was scheduled quickly and completed immediately. Very satisfied with the process and result.
11/3/2025
Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHARLESTOWN, RI
Deborah G|2023 Chevrolet Blazer
Confirmed Service Customer
10/20/2025
Great service and timely.
10/21/2025
Deborah, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
WEST GREENWICH, RI
Margaret K|2023 Chevrolet Traverse
Confirmed Service Customer
10/24/2025
Comfortable wait area. Awesome car wash with vacuum
10/26/2025
Margaret, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CHARLESTOWN, RI
Samuel M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/31/2025
Very good service and staff.
11/3/2025
Samuel, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST WARWICK, RI
Michael I|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/2/2025
Brandon and all at the dealership made the process fast and easy.
BRANDON DEMARCO
11/3/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERLY, RI
John K|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/5/2025
Perfect 10 with everything
11/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
JAMESTOWN, RI
John W|2020 Chevrolet Malibu
Confirmed Service Customer
11/6/2025
Walked in, with 2/3 other customers, additional help came right out and helped with check in. I set up appointment on line, had a coverage question, was answered before i asked
11/7/2025
John, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Paul Masse Chevrolet South, INC. and we hope to see you again.
NARRAGANSETT, RI
Steven W|2024 Chevrolet Colorado
Confirmed Service Customer
11/8/2025
Once again the service and the service advisers were out standing. Paul Masse South provides a friendly and welcoming enviorment which meets all my service needs. The staff is very knowledgable and keeps you up to date on the your service status. Will be using Paul Masse for my service needs for years to come.
11/9/2025
Steven, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST GREENWICH, RI
Lauren S|2025 Buick Enclave
Confirmed Service Customer
11/12/2025
They were very nice , they explained everything with me . They got the work done on time for me and took time to clean the car, I have to go back because they did not have a part . I feel very comfortable about going back .
11/13/2025
Lauren, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARWICK, RI
Christopher S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/31/2025
Brandon DeMarco was super easy to deal with. Thanks!
BRANDON DEMARCO
10/31/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NORTH STONINGTON, CT
George C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/1/2025
Number one period!
PAUL HAGIST
11/3/2025
George, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!
WEST WARWICK, RI
Steven W|2025 Chevrolet Colorado
Confirmed Service Customer
11/2/2025
Everything went well
11/4/2025
Steven, your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet South, INC. and we hope to see you again soon!
WEST KINGSTON, RI
Stephen P|2026 Chevrolet Equinox
Confirmed Sales Customer
11/3/2025
The whole staff was very professional and polite. They gave me a great deal on my 2026 Chevrolet Equinox. I would definitely go back again.😊
EDWIN ALFARO
11/4/2025
Stephen, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CRANSTON, RI
Nancy A|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/10/2025
Always a pleasure working with Michelle
11/11/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
EXETER, RI
Chad R|2026 Chevrolet Colorado
Confirmed Sales Customer
11/14/2025
The process was easy and non-aggressive. The sales associate, Paul Hagist, was excellent, and I will absolutely recommend him to others and work with him myself in the future.
PAUL HAGIST
11/17/2025
Thank you for your kind review; we are happy to pass along your comments to Paul here at Paul Masse Chevrolet South, INC.! We do hope we can be of assistance in the future. Take care!
WESTERLY, RI
Linda G|2019 Chevrolet Equinox
Confirmed Service Customer
11/17/2025
Fixed the tire monitoring system but not happy with the engineering of the Equinox. Why have an expensive system that cannot be disengaged to tell you your tires are low when all the consumer needs to do is look at the tires!!!! Poor engineering design!
11/18/2025
Linda, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (401) 783-3393 when you have a chance. Thank you, and we look forward to hearing from you.
SOUTH KINGSTOWN, RI
Rebeca C|2022 Chevrolet Trailblazer
Confirmed Service Customer
11/18/2025
The customer service is excellent.
11/20/2025
Rebeca, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PROVIDENCE, RI
Joseph G|2017 Chevrolet Corvette
Confirmed Service Customer
11/14/2025
Pleasant and professional
11/16/2025
Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EAST GREENWICH, RI
Nancy G|2020 Chevrolet Traverse
Confirmed Service Customer
11/16/2025
The only complaint I have is the parking situation. When I try to drop my car off there is no place to park. You should have reserved spots for customers to leave their cars especially seniors like myself.
11/17/2025
Matt, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RICHMOND, RI
Dennis D|2022 Chevrolet Colorado
Confirmed Service Customer
11/17/2025
Service was prompt and i was kept informed of the process.
11/18/2025
Dennis, We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
WAKEFIELD, RI
David A|2024 Chevrolet Colorado
Confirmed Service Customer
11/18/2025
Alex, Kevin and Peter were excellent!!
11/19/2025
David, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
SOUTHINGTON, CT
David L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/18/2025
Had a warranty issue and the dealership fixed it perfectly! Rides without noise from the rear end now.
11/20/2025
David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
NORTH KINGSTOWN, RI
Terri V|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/18/2025
MY SERVICE WENT WELL. NOR PROBLEMS AT ALL
11/20/2025
Terri, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
WARWICK, RI
Timothy H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/20/2025
Excellent service all around as this reflects in my google review.
BRANDON DEMARCO
11/23/2025
Timothy, we are very happy to have provided you with such a positive experience! Thank you again for choosing Paul Masse Chevrolet South, INC. and we hope to see you again.
RIVERSIDE, RI
Peter D|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/24/2025
Brandon was great! Very helpful
BRANDON DEMARCO
11/25/2025
Peter, we're so happy we were able to help you out! If you have any questions, please don't hesitate to reach out!
WAINSCOTT, NY
Debra O|2025 Chevrolet Trailblazer
Confirmed Sales Customer
11/25/2025
Edwin was very accommodating and knowledgeable.
EDWIN ALFARO
11/25/2025
Debra, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! We sincerely value your business and look forward to your next visit!
COVENTRY, RI
Jason F|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
11/20/2025
The problem was diagnosed a few hours after the vehicle was towed in and work was completed before noon the following day.
11/23/2025
Thank you for taking the time to let us know how we did. We hope you have a great day!
SOUTH KINGSTOWN, RI
Alfred C|2017 Buick Envision
Confirmed Service Customer
11/20/2025
Fantastic service -
11/23/2025
Alfred, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
NARRAGANSETT, RI
Cole W|2026 Chevrolet Traverse
Confirmed Sales Customer
11/25/2025
Paul Masse Chevrolet South made leasing my new traverse easy. Michelle and her team were able to get the color and model I wanted delivered within a few days. Edwin made the paperwork pain-free and quick. The team showed me all the features of the car and got me setup with apple play, onstar, and more. Very great experience.
EDWIN ALFARO
11/25/2025
We're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COVENTRY, RI
David M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/27/2025
Excellent service
11/28/2025
David, your satisfaction is our top priority. We hope to see you soon!
WARWICK, RI
Gianna P|2020 Chevrolet Tahoe
Confirmed Service Customer
12/8/2025
11/10
12/9/2025
Thank you so much for your high rating. We look forward to your next visit! Take care!
RUMFORD, RI
Peter S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/13/2025
Very easy
12/14/2025
Peter, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWPORT, RI
Marguerite C|2022 GMC Terrain
Confirmed Service Customer
12/16/2025
Made appointment at usual dealership and Gianna made it in Wakefield with no communication to me. Went to Siuth Kingstown store and service writer couldn’t find my appointment. Told him was a recall. I asked parts guy to see if part was here and said no. Service writer said let me check Wakefield and see if appointment is there. I said can you call them for the part? He said they had one reserved but couldn’t tell who it was for. Had to rush there to see if they were expecting me. Service writers make excuses they are new. Mechanic was nice and did work on the car. I said as an observation that the service writers should look at appointments ahead of time to see if parts etc are in . I drove from Boston for this appointment. Very disapointed
12/18/2025
Marguerite, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (401) 783-3393.
JAMESTOWN, RI
Linda H|2021 Chevrolet Trax
Confirmed Service Customer
12/17/2025
Everyone professional and nice
12/18/2025
We're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. We hope to see you soon!
WAKEFIELD, RI
Charles C|2026 Chevrolet Equinox
Confirmed Sales Customer
11/25/2025
it was great. The salesman was great
BRANDON DEMARCO
11/26/2025
Charles, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WARWICK, RI
David A|2024 Chevrolet Colorado
Confirmed Service Customer
12/9/2025
The technician Peter and service advisors Kevin and Alex were EXCELLENT!! The problem was fixed and the scheduling was easy and accommodating. Scheduling can be challenging for me from time to time because I do live in Connecticut.
12/9/2025
David, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHINGTON, CT
Amanda B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/9/2025
Wonderful experience as always! Brandon is truly the best!
BRANDON DEMARCO
12/10/2025
Amanda, we are very happy we could provide you with a positive experience! We hope to see you soon!
NORTH KINGSTOWN, RI
Jeanne S|2021 Chevrolet Trailblazer
Confirmed Service Customer
12/11/2025
I appreciate the timely, professional service provided.
12/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
NARRAGANSETT, RI
Kara C|2020 Chevrolet Trax
Confirmed Service Customer
12/12/2025
Everyone is courteous and honest about assessments and needs. Thanks Kathleen McCarthy
12/13/2025
Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH KINGSTOWN, RI
Kenneth R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/14/2025
As always great
12/14/2025
Kenneth, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
COVENTRY, RI
Sharon M|2024 Chevrolet Trax
Confirmed Service Customer
12/19/2025
Friendly service. Answered all questions.
12/21/2025
Sharon, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Wakefield, RI
Dewey M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/23/2025
Everything went very well
12/24/2025
Dewey, your satisfaction is our top priority. Thank you, and have a fantastic day!
BATH, ME
Kimberly R|2024 Chevrolet Equinox
Confirmed Service Customer
12/25/2025
Fast friendly service
12/25/2025
Kimberly, thank you so much for the positive review! We hope you have a great day!
WAKEFIELD, RI
Ryan R|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/26/2025
My experience at Paul Masse was amazing! Everything went extremely well and I purchased the exact truck I wanted, even got some extra features I didn’t know about. I would definitely keep buying vehicles from them.
PAUL HAGIST
12/26/2025
Ryan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST KINGSTON, RI
Claire M|2021 Chevrolet Spark
Confirmed Service Customer
12/21/2025
Always a pleasure. No wait, always ready. Above all excellent work and the car cleaning is much appreciated, thank you.
12/22/2025
Claire, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
VENICE, FL
Michael L|2024 Chevrolet Camaro
Confirmed Service Customer
12/23/2025
as always the service was quick. My vehicle was cleaned.
12/24/2025
Michael, it is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
COVENTRY, RI
Theodore S|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/23/2025
My sales consultant is excellent. Paul Hagist did an excellent job. He made the car buying experience enjoyable.
PAUL HAGIST
12/24/2025
Theodore, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
EAST GREENWICH, RI
Bettyann P|2026 Chevrolet Colorado
Confirmed Service Customer
12/23/2025
Service people very helpful and nice.
12/23/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERLY, RI
Teri W|2026 Chevrolet Trax
Confirmed Sales Customer
12/31/2025
My experience at Paul Masse is always easy and pleasant, thanks to Brandon DeMarco, an amazing person/salesperson. Never pressures and makes sure he listens to what you want and don't want.
BRANDON DEMARCO
12/31/2025
Teri, we are so happy to read such a great review about Paul Masse Chevrolet South, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EAST GREENWICH, RI
Ellery P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
Sale men branden is always there with information on a vehicle that you’re looking for. Never had a problem always there helps you out really top-notch and that’s why I keep on coming back to Paul Massey’s south
BRANDON DEMARCO
12/31/2025
Ellery, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet South, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARWICK, RI
Terrie S|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/31/2025
Paul Hagist was referred to us by our son. Paul was amazing to work with. Although at times, Paul was working with two other customers but always found time (and explained to us) to include us in his schedule. We never felt we were intruding on his other customers and felt Paul gave us just as much attention as his other customers. You have gained a new loyal customer.
PAUL HAGIST
1/1/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOPE VALLEY, RI
Nancy D|2023 Chevrolet Bolt EV
Confirmed Service Customer
1/1/2026
Very helpful and they looked into my warranties, and the whole cost was covered, which I really appreciated.
1/2/2026
Nancy, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTH KINGSTOWN, RI
Jerome C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/3/2026
It was very pleasant sales team wasn't pushy. Very knowledgeable
PAUL HAGIST
1/3/2026
Jerome, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COVENTRY, RI
John M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/5/2026
Always a pleasure deal with Paul Hagist
PAUL HAGIST
1/6/2026
John, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
WARWICK, RI
Theodore D|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/6/2026
What a pleasure purchasing a new 2026, Chevrolet Trailblazer, at Masse Chevrolet. I have purchased many new cars from a variety of dealerships over my many years. Masse, is a complete professionally operated dealership. The sales staff is polite, personable, and knowledgeable. Sales Manager, Donald Devlin, and General Manager, Michelle Masse, are excellent at making it pleasure to purchase a new vehicle. Their no haggle trade in allowance and best price available remove any hesitation in owning a new vehicle. I highly recommend Masse Chevrolet in Wakefield, RI. Masse, Chevrolet, is the example of what a new car dealership should be. Ted DiMone, South kingstown, RI.
EDWIN ALFARO
1/6/2026
Theodore, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet South, INC.! We sincerely value your business and look forward to your next visit!
WAKEFIELD, RI
Donna M|2025 Chevrolet Colorado
Confirmed Service Customer
1/6/2026
As always, and forever, no complaints. Always on top of their game and helpful. Love the Masse dealerships.
1/6/2026
Thank you so much for your positive comments about Paul Masse Chevrolet South, INC.! We can't wait to see you again, have a great day.
CHARLESTOWN, RI
Scott R|2022 Chevrolet Equinox
Confirmed Service Customer
1/6/2026
Great experience
1/6/2026
Scott, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Paul Masse Chevrolet South, INC.
SAUNDERSTOWN, RI
Gwendolyn S|2019 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
The oil change & tire rotation was done in an efficient and professional manner and in good time with my appt. Suggestions were made for future maintenance.
1/7/2026
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
WAKEFIELD, RI
Nicole P|2026 Chevrolet Traverse
Confirmed Sales Customer
1/1/2026
Michelle, Gianna, and Paul (everyone i worked with) were absolutely amazing!!!!!
PAUL HAGIST
1/2/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
WEST GREENWICH, RI
Howard S|2025 GMC Sierra 1500
Confirmed Service Customer
1/2/2026
This straightforward oil change happened in less than one hour. If only that were always the case. Happy New Year.
1/2/2026
Howard, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WAKEFIELD, RI
Michael S|2022 Chevrolet Colorado
Confirmed Service Customer
1/6/2026
It was great and the wait was very short.
1/6/2026
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
CRANSTON, RI
Jody G|2020 Chevrolet Equinox
Confirmed Service Customer
1/8/2026
The servicing of my vehicle was completed quickly and properly. Other services were suggested and completed. I feel confident that my vehicle will be safer and running better on these suggestions and repairs.
1/9/2026
Jody, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PAWCATUCK, CT
Claudio M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/12/2026
Great people to work with, no pressure at all.
EDWIN ALFARO
1/12/2026
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
COVENTRY, RI
Piper P|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/13/2026
All good
1/13/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
NEWPORT, RI
Keith M|2022 GMC 1500 Sierra
Confirmed Service Customer
1/13/2026
.
1/14/2026
Thank you for the high star rating! We look forward to your next visit! Take care!
WAKEFIELD, RI
Linda G|2019 Chevrolet Equinox
Confirmed Service Customer
1/14/2026
Service in a timely fashion and recommended service items that need attention
1/15/2026
Linda, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Paul Masse Chevrolet South, INC.
SOUTH KINGSTOWN, RI
Thomas S|2023 Chevrolet Bolt EV
Confirmed Service Customer
1/16/2026
We had an illuminated MIL with P2797 and P0AC4 codes on our 2023 Bolt with 34k miles. We made an appointment for it to be checked, and the advisor recommended a tire rotation which we agreed to. They rotated the tires and told my wife there would be a $170 diagnostic fee to investigate the codes. After she called and asked me about that, I called the dealership and asked if it would be covered under the 3 year/36k bumper to bumper warranty. The service advisor I spoke with said it would be, so I told him to go ahead and do the diagnostics. I called my wife back and told her they would take care of it under the warranty. After waiting another hour or two, my wife checked in with the advisor who told her nobody told him about my phone call and nobody had performed further diagnostics. My wife had other obligations, so the advisor recommended she make another appointment which she did. What bothers me about this is we set aside time to have the car checked, and neither of the two advisors or, apparently, the tech who rotated the tires, seemed to have noticed that the car was within the 3 year/36k warranty. As someone who has worked in dealerships and performed warranty work, this is surprising and disappointing to me. Moreover, my wife essentially wasted half a day that was intended to have the car checked for a particular problem, but that mission was not accomplished. For these reasons, Paul Masse Chevrolet in Wakefield gets 1 star on this service visit.
1/16/2026
We are disappointed to learn of your experience here at Paul Masse Chevrolet South, INC., but will take this opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (401) 783-3396 at your earliest convenience to discuss how we can turn this experience into a positive one.
MARION, MA
Norman C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/16/2026
Paul Massie Chevy really worked hard to communicate with the leasing company or banks to get me the lease that I needed. I feel that they go above and beyond Excellent
EDWIN ALFARO
1/16/2026
We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERLY, RI
Joseph D|2021 Chevrolet Colorado
Confirmed Service Customer
1/20/2026
great place to wait. quality service. good price!
1/21/2026
Joseph, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ASHAWAY, RI
Robert B|2022 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Good dealership always fix things right
1/8/2026
Robert, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
WESTERLY, RI
Carl G|2021 Chevrolet Colorado
Confirmed Service Customer
1/12/2026
The guys are helpful. They try to do the best you can
1/13/2026
Carl, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!
EXETER, RI
Joseph D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/12/2026
Fast, efficient, excellent service! A+
1/13/2026
Joseph, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WAKEFIELD, RI
Chris F|2026 Chevrolet Colorado
Confirmed Sales Customer
1/13/2026
Brandon was a great Salesman as he was knowledgeable, helpful and easy to work with. The entire sales process was quick and painless.
BRANDON DEMARCO
1/13/2026
Chris, we're glad to hear you found our staff was so knowledgeable and helpful! We do hope we can be of assistance in the future. Take care!
NORTH KINGSTOWN, RI
Joy C|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/13/2026
The Service Department is exceptional in every way.
1/13/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENVILLE, RI
Jody G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/18/2026
Paul Masse South has always been a reliable dealership to work with. They are honest and extremely helpful with repairs of my vehicles. I will not buy or repair my vehicles in any other dealership.
1/19/2026
Thank you so much for your positive comments about Paul Masse Chevrolet South, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PAWCATUCK, CT
Joanne B|2022 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
Very polite , good and fast. Lol
1/21/2026
Joanne, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Paul Masse Chevrolet South, INC.
BRADFORD, RI